Terms of Service

Last updated: October 2026

Welcome to gemmivo.com. These Terms of Service ("Terms") govern your access to and use of our website, products, and services.

Gemmivo is owned and operated by Sichuan Shuyi Shuer Technology Co., Ltd. References to "we", "us", and "our" refer to the operator of Gemmivo.

By using our website or placing an order, you agree to these Terms. If you do not agree, please do not access or use our website.

1. Online Store Terms

By using our website, you confirm that:

You are at least the legal age of majority in your place of residence.
You have the legal capacity to enter into these Terms.
Information you provide is accurate, complete, and current.

You must not use our website or products for unlawful purposes or transmit malware or other harmful code.

2. General Conditions

We may restrict access or refuse service where permitted by law, including to prevent fraud, misuse, or violations of these Terms.

You must not reproduce, distribute, resell, or exploit our website content or services without written permission, except where permitted by law.

Section headings are provided for convenience and do not change the meaning of these Terms.

3. Website Information

We make reasonable efforts to keep website information accurate. Product descriptions, pricing, availability, and other content may occasionally contain errors or omissions.

We may correct errors and update information, subject to applicable law.

4. Products and Availability

We aim to display product descriptions, images, colors, and sizes accurately. Actual appearance may vary slightly from what your screen displays.

Availability, quantities, prices, and promotions may change before an order is placed. We may discontinue products or limit quantities where permitted by law.

5. Orders and Customer Information

We may accept or refuse orders and may cancel orders that appear fraudulent, unauthorized, or placed for resale purposes.

If an order is modified or cancelled, we will contact you using the details provided at checkout. Payments for cancelled items will be refunded.

Please provide accurate billing, shipping, payment, and contact information and review your order before submitting it.

6. Pricing and Payments

Prices and available payment methods are shown at checkout. By submitting payment information, you confirm that you are authorized to use the selected payment method.

Payments are processed through third-party providers. We may correct pricing errors or cancel affected orders where legally permitted, with refunds for cancelled items.

Changes affecting an existing order will be communicated as required by applicable law.

7. Shipping, Returns, and Refunds

Processing, delivery estimates, return eligibility, and refund procedures are described in our Shipping Policy and Return & Refund Policy.

Please review those policies before ordering. They do not limit mandatory consumer rights.

8. Third-Party Tools and Websites

We may provide access to third-party tools or websites that we do not control. Their use is subject to the relevant provider's terms and policies.

We do not guarantee the availability, accuracy, security, or performance of third-party services, subject to rights that cannot be excluded by law.

9. Intellectual Property

Website content, including text, images, graphics, logos, and designs, is owned by or licensed to us.

You may not copy, modify, distribute, or use this content without prior written permission, except where permitted by law.

10. Limitation of Liability

We do not guarantee that our website will always be uninterrupted, available, or free from errors.

To the maximum extent permitted by law, we are not responsible for indirect, incidental, special, or consequential damages arising from use of our website, products, or services.

Nothing in these Terms excludes liability or consumer protections that cannot legally be excluded or limited.

11. Changes to These Terms

We may update these Terms. Updates take effect when posted unless a later date is stated or additional notice is required by law.

Changes will not retroactively alter completed purchases except where legally permitted. Continued use after changes take effect constitutes acceptance to the extent permitted by law.